Tuesday, May 12, 2020

Week 5 Case Study Interpersonal Communications Essay

Name: Betty Renteria Submittal Date: 9/01/13 Course Number and Section Week 5 Case Study Questions #1.) Relationships are dictated by the use of power of one or both individuals. What are the various forms of power and which type of power does Coach Johnson have with his team? The types of power are: interpersonal power , legitimate, referent power , expert power , reward power , coercive power. I believe Coach Johnson has coercive and legitimate power. #2.) A turning point is a specific event or interaction that is associated with positive or negative changes in a relationship. In your opinion, what is the turning point for Gilbert in the initial situation? Do you think that is the same turning point for Coach Johnson? What†¦show more content†¦How would you apply the social exchange theory to the case study? The social exchange theory is a theory that claims people make relationship decisions by assessing and comparing the costs and reward. Rewards are the positive outcomes we receive by being in the relationship, including friendship and love, fun and laughter, money or favors, support and assistance, and confirmation of our value. Costs are the negative outcomes that reflect a loss, such as loss of time, loss of freedom, financial loss, denigration of our self-esteem, and even psychological or physical abuse. I would apply the social exchange theory in this case study that the reward is Gilbert being/maintaining the star athlete and the costs is Coach Johnsons expectations and Gilberts attitude. #5.) How does attitude – both verbally and non-verbally communicated – affect the long-term relationship? Given the scenario path you choose, what might Gilbert do to change his attitude and get back in line with Coach Johnson and the team? Attitude that is communicated affects long-term relationships because it builds expectations. Non-verbal communication can speak louder than words since negativity can be visualized even stronger when nothing is being said. Verbal communication affects long-term relationships by providing clarity to conversations. With the path I chose, Gilbert should have tried harder during practice instead of bad mouthing the coach to his friends.Show MoreRelatedCommunication As A Communication Tool1043 Words   |  5 PagesIntroduction to the Topic The assigned reading for forum 5 discussed interpersonal and organizational communication channels in the workplace. The different types of communication are oral communication, formal written communication, non-verbal communication, and presentations. Satterlee (2013) shows the communication process to involve a sender, a receiver, meaning, encoding, the message transmittal, a channel, decoding, interpreting, and feedback. 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